PulsePlan · RWP Ventures LLC
Delete your account
You can request account deletion from the web or inside PulsePlan. Deleting your account removes sign-in access and cannot be undone.
Before you delete
- Download your supported account records in Settings → Privacy & data if you want to keep them.
- Cancel subscription renewal in Subscription. An active, trialing or past-due subscription with renewal still on blocks account deletion. Cancelling renewal first is sufficient; you do not need to wait for the paid period to end.
- Sign in to verify ownership, then type DELETE and choose Delete my account below or in Settings → Privacy & data.
Deletion does not automatically issue a refund. Uninstalling the app or signing out does not delete your account or cancel your subscription.
What is removed and retained
The deletion process removes account access and targets your profile, workout history, set logs, saved locations and presets, plans, member messages, uploaded media and community posts. RWP Ventures LLC’s policy is to remove remaining account data within 30 days of a verified deletion request, including residual security records and backups under our control.
The default post-deletion retention period for billing, purchase, security, moderation, referral and audit records is 30 days, unless tax, accounting, refunds, disputes or other legal obligations require longer retention. Provider-held records and backups follow the provider’s retention requirements. Comprehensive removal of every residual record or backup has not yet been verified; the policy is not a guarantee of an automatic 30-day purge. Contact info@rwp-ventures.com for follow-up. Offline workout data may remain on your device; clear PulsePlan’s site data after deletion, especially on shared devices. See the privacy policy for processing details.
Delete your PulsePlan account
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If you need help
For deletion help or a privacy request, email RWP Ventures LLC at info@rwp-ventures.com, even if you cannot sign in. We may need to verify account ownership before acting. If deletion fails, include the error message without sensitive information. Our website is mypulseplan.com. Never send your password or card details.